Terms & Conditions at Victoria Place
OVERVIEW
This website is operated by Victoria Place. Throughout the site, the terms “we”, “us” and “our” refer to Victoria Place. Victoria Place offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – GENERAL CONDITIONS
By agreeing to these Terms of Service, you represent that you are the age in the United Kingdom and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our website for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any English laws (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate report to the authorities.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 2 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 3 – MODIFICATIONS TO THE SERVICE
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 4 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 5 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 6 – PERSONAL INFORMATION
Your submission of personal information through the website sign-up newsletter form is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 7 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information in the Service or on any related website is inaccurate at any time without prior notice.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 8 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.
In no case shall Victoria Place Centre, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by English law.
SECTION 10 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Victoria Place Centre and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 11 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 12 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 13 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 14 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.
SECTION 15 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 16 – LIVE COMPETITIONS
Victoria Place Shopper Survey – Terms & Conditions
- Promoter
The promoter is Victoria Place, whose registered office is Victoria Place Limited, Woking, Surrey, GU21 6GH (“the Promoter”). - Eligibility
Entry is open to UK residents aged 18 or over who complete the Victoria Place shopper survey via the official QR code.
Employees of the Promoter, their immediate families, agents, or anyone professionally connected with the promotion are excluded. - How to Enter
To enter, participants must fully complete and submit the Victoria Place shopper survey.
Only one entry per person per calendar month is permitted. No purchase is necessary. - Prize Draw Period
The prize draw takes place monthly.
Entries received after 23:59 on the final day of each month will be carried forward and entered into the following month’s draw. - Prize
One winner will be selected each month to receive a £50 gift card for a store of their choice located within Victoria Place.
No cash alternative is available, and the prize is non-transferable and non-refundable. - Gift Card Conditions
The chosen store must be a retailer trading within Victoria Place at the time of gift card issuance, subject to availability.
The gift card will be subject to the individual retailer’s own terms and conditions, including expiry dates and usage restrictions. - Winner Selection & Notification
One winner will be randomly selected each month from all valid entries received during the applicable period.
The winner will be contacted by email using the details provided in the survey within the month following their survey submission.
If a winner does not respond within 7 days, the Promoter reserves the right to select an alternative winner. - Data Protection
Personal data provided (such as email address) will be used solely for administering the prize draw and contacting the winner, in accordance with the Promoter’s Privacy Policy.
Data will not be used for marketing purposes unless explicit consent has been given. - Liability
The Promoter accepts no responsibility for entries that are incomplete, lost, delayed, or not received for any reason.
To the fullest extent permitted by law, the Promoter shall not be liable for any loss or damage arising from participation in this promotion or acceptance of the prize. - General
The Promoter reserves the right to amend, suspend, or withdraw this promotion at any time where necessary due to circumstances beyond its reasonable control. The Promoter’s decision is final and no correspondence will be entered into. - Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
Trail Competitions – Terms & Conditions
-
Promoter
The promoter is Victoria Place, Woking, whose registered office is Victoria Place Limited, Woking, Surrey, GU21 6GH (“the Promoter”). -
Eligibility
The competition is open to UK residents of all ages.
Entrants under the age of 18 must have permission from a parent or legal guardian to enter.
Employees of the Promoter, participating retailers, their immediate families, agents, or anyone professionally connected with the competition are excluded. -
Competition Dates
The trail will take place on the dates stated on the relevant event page on the Promoter’s website.
Entries submitted outside of this period will not be valid. -
How to Enter
To enter, participants must complete the trail and submit a correctly completed entry form into the Trail Entry Form box provided onsite.
No purchase is necessary to enter or to win. -
Entry Limits
Only one entry per person is permitted. Where a child enters, one entry per child is allowed. -
Winner Selection
Winner(s) will be randomly selected from all correctly completed and valid entry forms after the competition has closed. -
Prize
The prize(s) will be as advertised on the event page of the Promoter’s website.
Prizes are non-transferable, non-refundable, and no cash alternative is available. -
Winner Notification
Winner(s) (or their parent/guardian, where applicable) will be contacted using the telephone number or email address provided on the entry form within 14 days of the competition ending.
If a winner does not respond within 7 days of initial contact, the Promoter reserves the right to select an alternative winner. -
Prize Collection
Prize(s) must be collected from the Centre Management Office, Blue Car Park, Level 3, Peacocks, during normal office hours.
Children must be accompanied by a parent or legal guardian when collecting prizes.
Proof of identity may be required. -
Supervision & Safety
Children must be supervised by a responsible adult at all times while taking part in the trail.
The Promoter accepts no responsibility for children who are unsupervised during participation. -
Data Protection
Personal data provided will be used solely for the administration of this competition and in accordance with the Promoter’s Privacy Policy.
Contact details provided for children must belong to a parent or legal guardian. -
Liability
The Promoter accepts no responsibility for lost, damaged, incomplete, or illegible entries.
To the fullest extent permitted by law, the Promoter shall not be liable for any loss, damage, or injury suffered by entrants as a result of participating in the competition, except where caused by the Promoter’s negligence. -
Publicity
Winner(s) (or their parent/guardian) may be asked to take part in reasonable publicity related to the competition. Participation is optional and subject to parental consent. -
General
The Promoter reserves the right to amend, suspend, or cancel the competition where circumstances beyond its reasonable control make this unavoidable.
The Promoter’s decision is final and no correspondence will be entered into. -
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Social Media Competition – Terms & Conditions
1. The promoter is Victoria Place, Woking, whose registered office is Victoria Place Limited, Woking, Surrey, GU21 6GH (“the Promoter”).
2. The competition is run by Victoria Place and is not sponsored, endorsed, administered by, or associated with Meta, Facebook, or Instagram.
3. Entry requirements are as detailed on the competition post. Only one entry per person is permitted.
4. Open to UK residents aged 18 or over.
5. Promoter can verify eligibility and disqualify fraudulent or automated entries.
6. The competition opens and closes on the dates and times stated in the competition post.
7. One winner will be selected at random from all valid entries and announced via Victoria Place’s official social media channels.
8. The winner must respond within 24 hours of being contacted or an alternative winner may be selected.
9. The prize must be collected in person from the Centre Management Office, Blue Car Park, Level 3, Peacocks, during normal office hours.
10. Proof of identity may be required when collecting the prize.
11. The prize is non-transferable, non-refundable, and no cash alternative is available.
12. Any entries or comments deemed inappropriate, offensive, or spam will be removed and disqualified.
13. Personal data provided (such as email address) will be used solely for administering the prize draw and contacting the winner, in accordance with the Promoter’s Privacy Policy. Data will not be used for marketing purposes unless explicit consent has been given.
14. The Promoter accepts no responsibility for entries that are incomplete, lost, delayed, or not received for any reason.
To the fullest extent permitted by law, the Promoter shall not be liable for any loss or damage arising from participation in this promotion or acceptance of the prize.
15. The Promoter reserves the right to amend, suspend, or withdraw this promotion at any time where necessary due to circumstances beyond its reasonable control. The Promoter’s decision is final and no correspondence will be entered into.
16. These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
17. By entering, participants agree to these Terms & Conditions.
SECTION 17 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@vpwoking.co.uk
